Personal customers

New – Internet in roaming!

Now, for the first time, you can use internet without any worries when abroad, with the new, unique offer on the market for surfing in roaming, called Travel & Surf.

With Travel & Surf you get a really cheap internet abroad, and what’s more, you can choose one of the three packages S, M and L according to your needs.

 

What is Travel & Surf?

Travel & Surf is a new offer that now enables you to surf without worries even when abroad. Choose the internet package that suits you best and surf carefreely, for an extra cheap price from only 149 den.

With Travel & Surf travel and surf without worries on your mobile phone! Send an e-mal while on holiday, upload photos on Facebook right from the beach, follow the weather forecast for the next days, google for the nearest restaurant and watch the results live while you are having dinner. All you need for your holiday abroad, you can now freely search for on the Internet, for the price of only one cocktail*!

Everything is easier abroad when you have Travel & Surf!

1.  Locate the best beach in the city with only few clicks via Google Maps!
2.  Take a photo of the most beautiful sunset, upload it immediately on Facebook and in five minutes it will have already had 50 likes from all your friends and dearest ones!
3.  You will never be surprised by clouds, rain or storms, you will know what type of weather to expect at every hour, and you will avoid the days with high UV radiation by browsing the weather forecast web sites from your beach bed.
4.  A tavern, pizza restaurant, bistro or beer house, find the place that suits you best simply via Google.
5.  Going on holiday is not a reason to forget your favourite team’s winnings and your favourite league’s results. Now with Travel & Surf go on the web pages for sports results and don’t miss a thing.
6.  Foursquare is much more popular abroad than in our country. Seek out hundreds of new places for checking in and as many as that new badges for winning and boast immediately to your friends at home about all famous places you have visited.

 

Packages and internet zones

Find the country you are travelling to, see the internet zone it belongs to and accordingly choose the internet package that suits you best!

Important! The Travel & Surf packages are valid only if are set on the network of the foreign mobile operators given in the chart.

Example:If you are in Greece, you have to set your phone on the mobile network of the Greek operator Cosmote in order to use a Travel & Surf internet package valid for the Internet zone 1 countries.

Internet zone 1

Internet package S (Small) M (Medium) L (Large)
Package expiry in 3 days 7 days 10 days
Internet included (upload+download) 10 MB 50 MB 100 MB
Price of the package 149 den. 349 den. 649 den.

 

Countries in the Internet zone 1 Operators valid for the Travel & Surf packages
Austria T-Mobile AUT
Bulgaria Globul
Czech Republic T-Mobile Czech Republic
Germany T-Mobile DEU
Greece Cosmote Greece
Hungary T-Mobile Hungary
Netherlands T-Mobile Netherlands BV
Poland ERA GSM Poland
Slovakia T-Mobile Slovakia
USA T-Mobile USA

 

Internet zone 2

Internet package S (Small) M (Medium) L (Large)
Package expiry in 3 days 7 days 10 days
Internet included (upload+download) 3 MB 10 MB 20 MB
Price of the package 149 den. 349 den. 649 den.

 

Countries in the Internet zone 2 Operators valid for the Travel & Surf packages
Albania AMC
Belgium BASE Belgium
Croatia T-mobile Croatia
France Orange France
Ireland Telefonica O2 Ireland
Italy Telecom Italy
Kosovo Monaco T-com
Montenegro T-Mobile Montenegro
Serbia Telenor Serbia
Slovenia SI.Mobile Slovenia
Spain Movistar, Spain
Switzerland Orange Communications
Switzerland Swisscom Switzerland Ltd.
Turkey Turkcell
Great Britain JV EE Ltd. (ex T-Mobile GBR)
Great Britain Telefonica O2 UK Limited

* If you activate a package for the countries from the Internet zone 2, the same traffic can be used for the countries in the Internet zone 1.

What can you do with the internet traffic included in the Travel&Surf packages?

 

How can I activate Travel & Surf?

  • Free of charge by call or text on 142 099 from Macedonia
  • Free of charge via the Visual IVR on *140# when abroad

Free activation on 142 099 by call or text from Macedonia

If you want to activate Travel & Surf free of charge via call or text message, you can do that when still within the Macedonian borders, or while still at one of the Macedonian airports. The activation by call or text while abroad is charged per regular price.
When activating by calling, you have to follow the IVR, whereas by texting you have to write in the message the name of the country you are travelling to and the package you want to use.

Example:

Text activation – If you are travelling to Greece and want to activate the M (medium) package which includes 50 MB expiring after 7 days, you should write Greece M in the message.
Call activation – If you want to activate it by call, follow the IVR and first choose the internet zone which the country you are travelling belongs to (Internet zone 1 or Internet zone 2) and then choose the package you want to use (S, M, L)

Free activation when abroad on *140#

In case you are already abroad, you can also activate the Travel & Surf free of charge through – the new and innovative – Visual IVR. All you need to do is to dial *140# and choose the internet zone and package you want to use by entering and calling the ordinal number that is before your choice.
The activation through this channel is free of charge, both from Macedonia and abroad.

For an easier movement through the menu of the Visual IVR, you can activate it directly by dialing:

Fast and free of charge activation via Visual IVR Internet zone 1 Internet zone 2
Travel&Surf S *140*1*1# *140*2*1#
Travel&Surf M *140*1*2# *140*2*2#
Travel&Surf L *140*1*3# *140*2*3#
To check how much internet traffic you have used from the internet package *140*3#

 

Important notice:

The internet package starts to be valid at the very moment you have activate it!

In order to use the whole chosen internet package, activate it before the travelling, while you are still in the country (free of charge via all channels: text, call or Visual IVR) or when abroad (free of charge via the Visual IVR).

Then, before you set your mobile phone on a foreign network you have to turn on the “data roaming” option and you are ready for laid-back surf from abroad!

 

Why Travel & Surf?

Now, for the first time you can use the internet without worries when abroad, with the new, unique offer on the market for surfing in roaming –Travel & Surf!

With Travel & Surf you get really cheap internet when abroad, and what is more, you can choose one of the three packages S, M and L depending on your needs.

Choose your Travel & Surf package and be part of the big international T-Mobile family that surfs without worries throughout Europe and the USA.

Notice: This offer is valid for the T-Mobile Macedonia users. The Travel & Surf offers by the other operators are valid under other particular conditions and prices.

Only with Travel & Surf have a total control over your internet costs when abroad!

In order to protect you from any unplanned internet costs while abroad, we introduced the following automatic system for blocking your internet access:

  • You will not be allowed to access the internet if you try to connect by yourself, or your phone automatically transfers you on another operator’s network which is not part of the Travel & Surf partners. The operators and countries which this offer applies for are given in the part Travel & Surf packages and internet zones;
  • For a greater control over the costs you will receive SMS report every time you have spent 80% and 100% of the internet traffic included in the chosen package;
  • You will also receive SMS report 24 hours before the package expires;
  • In case you have spent the internet traffic included in the package before it expires, you will not be able to go on the internet during the rest of the days while the package is valid unless you activate a new package. This mechanism has been made to protect you from unexpected internet costs after using the whole internet traffic of the package (e.g., if you have spent the internet traffic on the fifth day, and you have activated an internet package for 7 days, the following two days you will not be able to access the internet unless you activate some of the internet packages available for your internet zone);
  • You can activate a new package only if you completely use the internet of the package, or after the expiry of the activated internet package (S package is valid for 3 days, M for 7 days and L for 10 days).

Advice:
For a clever use of each kilobyte of your internet package traffic, we recommend turning off the internet after using it on your smartphone.

Have a total control over your surfing when abroad, only with Travel & Surf!